MyQ is a terrific home automation product, and it allows you to monitor and control your garage door from anywhere in the world.
MyQ garage door monitor allows you to monitor, control, and receive alerts for your garage doors but sometimes this system causes some problems and the most frequent problem that we receive is, the MyQ garage door opening by itself.
The garage door randomly opens and closes by itself which results in the only solution to stop it is to unplug your garage door opener.
Sometimes the garage door opens by itself at night, and we try to rush down to see what’s happening.
It’s a scary scenario that leaves homeowners wondering why it’s happening and how to fix it.
Multiple things can cause your door to open on its own. This issue can be caused by the garage door monitor itself, your phone, or any other MyQ product.
This simple solution will guide you through the process of understanding different causes for randomly opening and closing your MyQ garage door, especially at night because this issue can lead to any misfortunate incident at that time or at any other time.
Top Six Common Causes with Some Easy Fixes!
Here are the top six common causes of this problem along with some easy fixes for your MyQ garage door opener that opens and closes on its own.
So, let’s go through this article.
1. In the first place, it never completely shut
One of the most common reasons for your garage door opening and closing on its own is that it never closed, to begin with.
If something interrupts your garage door when it’s in the middle of closing that sets into motion your system to reopen it.
The force of that motion can be strong enough to change the mind of your door and cause it to open back up. It’s also possible that something was stuck in the track of your garage door.
The solution to this Problem
If you peek outside and see your garage door open and the lights flashing, take a peek at your garage door monitor to see if it shows your garage door as closed.
If so, hold the Virtual Wall button for ten seconds to turn it off. This will give the system a chance to run through any pending operations without interference from the Virtual Wall.
If the screen shows that it’s open, then you’ve got trouble. If you want to truly fix this problem, you’ll need to track down the obstruction that’s keeping your door from closing.
2. Electric Eyes Are Dirty
The electrical eye is an infrared beam that’s emitted from the ceiling and it works like a doorstop that prevents your garage door from closing. When any object breaks this beam, such as a toy, your door can open once again.
When the eye is dirty then it’s a problem because once your garage door opens, it will often stay open until something breaks the beam again.
A solution to this Problem
You should check this area thoroughly to make sure nothing is obstructing the path of this beam.
You have to clean the sensors. To do so, follow these steps.
Unplug your garage
Cleaning the electrical eyes
Warning: This step should only be done by professionals, just to be on the safe side.
After cleaning the sensor, you have to adjust it so that it can detect anything passing under it during the garage door’s operation.
3. Too Much Force and Vibration
Sometimes your garage door opener can exert too much force or vibration on the tracks which can cause it to come off track. This is especially true if you have extension springs instead of a chain or belt system.
What happens with springs is that after time, they stretch out and it no longer pulls the door back to the closed position.
Along with this problem, debris or items in your garage can get stuck on the track and restrict it from closing all the way.
Solution to this Problem
You need to lubricate the top and bottom tracks. Simply spray some lubricant on each track and you have to lubricate your garage door’s moving parts.
Cleaning the parts will ensure that it’s free from debris which is the cause of your problem. Also, use a screwdriver to tighten up all the bolts and screws on your door. This will keep your opener from shaking when in operation.
4. Faulty Safety Sensors
If your MyQ garage door opener is showing a red warning light on the LED screen, then it’s a good idea to inspect your safety sensors.
The light will show up if they’re dirty or misaligned. They are positioned at the bottom of the garage door and they send a beam across it.
When the door is properly closed and nothing is passing under them, then there’s no danger of anything hitting your door when it’s in motion.
If the beams are broken then they need to be adjusted or replaced. You can’t operate your garage door without them.
A solution to this Problem
You can adjust these beams by following the steps below:
Locate the sensors and remove the cover.
Place tape on the beam visible on your LED monitor. You may need to use a mirror for this step, so make sure you have one available.
Place the beam of your garage door opener on the tape line on your monitor. It will emit a beep once it’s properly aligned. You can test this by passing an object under it and you’ll hear a second beep if the beam is still aligned.
Replace the cover and proceed to test your garage door opener.
5. The Logic Board or Circuit Board Is Damaged
The logic board is the brain of your garage door opener and it controls all of its operations.
If it’s damaged, then there’s a chance that your garage door will go off track and your MyQ garage door may open automatically.
The circuit board is the main computer for your garage door opener and it’s responsible for controlling everything. If the problem is on this end, then your opener is most likely not going to work at all.
The board can blow a fuse or a capacitor which can cause it to malfunction and break the circuit.
Solution to this Problem
You have to replace your logic board if you can’t fix the problem yourself, but it’s always best to have an expert take a look at your opener if you’re not sure of what you’re doing.
Never go under the cover of your garage door opener until you’re sure that all of the power to it has been cut off.
Otherwise, there’s a good chance that you could get killed or seriously injured.
6. Myq App Is Not Connected to The Garage Door Opener
If your MyQ app isn’t showing the status of your garage door, then you need to make sure that it’s properly connected.
If your MyQ app is not linked to your garage door opener, then you won’t be able to use it. The good thing about this app is that you can control all of the operations from your phone.
The phone app that controls your garage door opener should be connected all the time, otherwise, the MyQ app can’t detect that your garage door needs to be closed.
The solution to this Problem
If you downloaded and installed the app on your smartphone and nothing changed with your opener, then it’s time to take a look at the settings.
Open up the MyQ app and press the settings button.
Select “MyQ Home” from the settings menu and make sure that it shows your garage door as an entryway.
If it’s not an entryway, set it as one and press on “save.”
Make sure that the “MyQ Home” is selected as your entryway.
You can also choose to select “MyQ Away” if you have additional entryways.
Keep in mind that you have to set it on the MyQ app for your smartphone and not your garage door opener.
If you’re still having issues with your garage door after all of this, then it’s most likely time to call a professional. Often, people don’t understand how to properly diagnose the problem or fix it themselves.
Don’t risk your safety if you have no idea what you’re doing. Let an expert take a look at your garage door opener so that you don’t have to worry about it anymore.
Feel free to share this article with your friends and family members. Tell them about the tips that you learned here so they can fix their garage door opener easily.
Comment below that what was the problem with your MyQ garage door and how you fixed it.
Have a great day and always be safe.
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I am Jeff Bortnick, the founder of SMART WISE HOME. I am also a husband, father of two, and a long-time technology lover. I have been obsessed with home automation since I was at University doing my MSc in Automation and Control Engineering